Hively

If you are on a Premium plan you have the option of whether you want to allow customers to leave you anonymous feedback. If you choose not to allow this, all customers will be required to complete some or all of the fields on the rating page prior to submitting feedback. For the standard field [...]

Your customers can quickly and easily provide users with feedback. They can do this with one click by simply indicating their happiness – Happy (green happy face), Satisfied (yellow satisfied face), Unhappy (red unhappy face) in every interaction they have with your team. After a customer clicks on a rating type in the email signature [...]

Team members see the summary information for each team member (scores, number of ratings, percent of each rating type) but not the details of each rating. Account administrators can see the details of each rating for all team members, team leaders can see the details of ratings of members of their own team or teams. [...]