Hively

In Hively there are three user types – Team Leaders, Users and Account Administrators. Account Administrators: Account Administrators are the account owners. These people are most likely managers, directors, executives, company owners etc. Account Administrators have the ability to: Set up and edit all the Team level settings and information, add Users and Team Leaders, [...]

Yes! When a customer leaves a rating for one of your users they are taken to the ‘Customer Rating Page.’ Once a customer leaves you feedback they are then taken to the ‘Thanks Page.’ Account Administrators can customize the messages on both of these pages and the messages can change based on the type of [...]

Yes indeed! Hively is designed to allow your customers to quickly and easily provide users with one click, feedback whenever they choose. However, your customers can also provide additional detail on their ratings if they choose. Customers can also provide: Their name Their email Additional comments to support their rating   When your customers get [...]

Simply select Manage Users from the main menu under the User heading. Once there, you can add users by: Entering users one by one. Click Add Users, then fill out the name and email address. Entering them in bulk. To do this click Add Users, then set the toggle from Single to Bulk and type [...]

Hively provides you with a real-time customer  feedback and employee rewards solution. Through Hively, you will increase your customer happiness by constantly interacting with them and asking one very important question…’how did i do?’ Your customers can answer this question any time they want, making it convenient for them to provide you with feedback. Most [...]