Hively

If you are on a Premium plan you have the option of whether you want to allow customers to leave you anonymous feedback. If you choose not to allow this, all customers will be required to complete some or all of the fields on the rating page prior to submitting feedback. For the standard field [...]

Your customers can quickly and easily provide users with feedback. They can do this with one click by simply indicating their happiness – Happy (green happy face), Satisfied (yellow satisfied face), Unhappy (red unhappy face) in every interaction they have with your team. After a customer clicks on a rating type in the email signature [...]

No problem. Account Administrators have the ability to delete ratings of users. Why would this ever be necessary? Often times new Hively users “practice” by giving themselves and their users ratings during their trial period. However, you won’t want these ratings displaying or affecting scores when you’re ready to use Hively in production. Because your [...]

By default, yes however you can restrict the level of access from the Profile page, accessible from the main menu under the Account heading. From here you can set a different level of Team Member Access. With the default setting team members can see the details of every rating on any individual team member’s page. This [...]

Team members see the summary information for each team member (scores, number of ratings, percent of each rating type) but not the details of each rating. Account administrators can see the details of each rating for all team members, team leaders can see the details of ratings of members of their own team or teams. [...]