Hively

Hively has a set of general reporting capabilities which are available to all customers, as well as some advanced reporting capabilities which are available to customers on paid plans. General Reporting Hively provides you with data on your customer happiness and team member performance on the ‘All Ratings’ page. This page is accessible by all [...]

Yes! There are two ways to do this. Option 1 – All users. As an Account Administrator, login to Hively and go to the ‘All Ratings’ page from the main menu. Here you’ll see data on all of your customer feedback. You can filter this page by Last 7 days, Last 30, All time – [...]