Hively

Support & Knowledge Base for Hively

Archive for the Customer Ratings Category

Hively » Customer Ratings

Is the WOW a ‘Fourth’ rating option?

April 18, 2012
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How do you prevent multiple ratings from a single customer?

March 14, 2012
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Can I filter ratings by rating type (Happy, Satisfied and Unhappy)?

January 11, 2012
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Can I see customer happiness and rating trends for my customers?

January 11, 2012
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Can I see performance trends for my team members?

January 11, 2012
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Do customers have to click the submit button on the rating page for the rating to be recorded?

December 8, 2011
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How are team members ranked on the leaderboard?

December 6, 2011
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Do customers get confirmation of the feedback they provided?

November 28, 2011
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Can I change the question my customers see on the rating page?

November 16, 2011
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Do team members get notified when a customer rates them?

November 9, 2011
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