Hively

Yes! You can insert your Hively rating snippet into your email signature, CRM, ticket tracking system or any website! This enables your customers to give you feedback every time they interact with you. However, you can also request a rating from a customer directly through Hively! You can do this after phone calls, webinars, meetings, [...]

Getting consistent feedback from you customers helps insure they’re staying happy and engaged. Not getting the feedback from customers you hoped for? Here are some things you might want to check and some tips for getting more feedback. Check to insure your rating snippet is placed correctly. Send a test email with your rating snippet [...]