Hively

Users are ranked on the Leaderboard according to their personal customer happiness score – highest to lowest. The user with the top score will be at the top and users descend from there based on their score. Each time a user gets feedback they receive points like this: Happy = 1 point Satisfied = 0 [...]

By default, each user can see the summary scores and % of rating types of other users on the Leaderboard page and via email. However, they can not see the details of the customer ratings on each users page. Only Account Administrators and Team Leaders can view this data. However, if you would like to [...]