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Hively subscription pricing plans are simple. You have two options – Free or Premium. The free version is for small teams of up to 3 people and provides a limited feature set. The premium version allows for unlimited team members and our full feature set. The premium version is $15/mo + $2/mo/team member.

For example, if you have 10 team members the monthly price for Hively is $35/mo.

We also have annual pricing options and offer a 10%+ discount for these plans. For annual plans the price is $13/mo + $1.80/mo/team member. For example, if you have 10 team members and choose to pay annually, the monthly price for Hively would equate to $31/mo (paid annually at $372).

Paid subscriptions include the following features:

  • Team branding and wording on the customer rating and customer thanks pages
  • Complete customer happiness & team performance data
  • Send direct rating requests to multiple recipients
  • Custom Call-to-Action ‘Thanks’ buttons
  • Ability to send team member recognition with Buzz
  • Priority email support


To sign up for or change your plan:

  1. Select Subscriptions from the main menu in the top right-hand corner
  2. Choose the plan that works best for you

You can cancel, upgrade or downgrade your subscription whenever you like. The new plan you select will begin right away. All of your payments are handled through a secure, PCI compliant 3rd party billing gateway. Annual payments are paid for at time of purchase and are non-refundable.