Hively

Yes! The entire email signature snippet is customizable.

The default email signature snippet looks like this:

How did I do?

Click a face above to provide feedback on my performance!

 

You can change the heading ‘How did I do?’ text, the explanation text and even the image icons!

Perhaps you might want it to be more like this:

Rate my performance!

Provide feedback on my performance!

 

A few tips on doing this:

1. If you don’t know HTML we’d recommend finding someone who does to help you with any edits you’d like to make.
2. We’ve found it’s best to provide some kind of instruction or explanation to your customers in the text as to what this is all about.
3. We’ve also found that if your customers know the rating is anonymous they are more likely to leave feedback. Making that clear is a good idea.