Download from All Ratings
Account administrators can open All Ratings, choose the period, then select Download data where available. The file downloads as CSV for use in a spreadsheet.
This download uses the selected 7-day, 30-day or all-time period for the account. It does not carry over the list’s member, team, customer email, rating-type or comments filters. Check the file before sharing it: it can include more feedback than the filtered page shows.
Download one member’s ratings
As an account administrator, open a member’s rating-detail page, then select Actions → Download data where that action is available to you.
This download is limited to members of your account. Former members remain available when your account retains removed members.
This download contains that member’s active, published ratings for all time. It does not use the page’s date-range or list filters. For a particular period or subset, ask an account administrator to use a saved report.
Export a precise subset
Use Actions → Reporting on a paid account to choose the fields, period and filters required, then export the report as CSV. See run and export a report.
This is the better choice when the file needs a specific customer, team, member or rating type. Review the report itself before downloading. An emailed scheduled report has a 1,000-row limit per section; use the in-app export for the full matching results.
Check the file before sharing
Basic downloads can contain member details, ratings and points, customer-supplied contact information and comments, dates, and additional rating information. Custom-field accounts can have different columns.
Open the file, check the period and rows, and remove any columns you do not intend to share. Treat exports as customer feedback records, including when the original customer left their name or email blank.