Email & notifications
Choose your updates and troubleshoot delivery.
How-to guide
Customer feedback confirmation emails
Understand the thank-you page, conditional confirmation emails and the notification preferences.
Troubleshooting
Why am I not receiving Hively emails?
Your notification settings choose which updates you receive. An unsubscribe applies separately to Hively emails sent to your address. Check both when an expected email is missing.
How-to guide
Email summaries and inactivity reminders
Understand summary frequencies, missing digests and the current limits of reminder options.
How-to guide
Choose your email notification settings
Choose personal rating alerts, team updates and other emails, and understand the separate all-email unsubscribe.
Troubleshooting
Find or resend setup instructions and your snippet
Get a personal snippet without email, resend the right setup message, and investigate missing instructions.