Is the +1 point treated differently from the 1 point?
Date: April 25th, 2012 | Category: Customer Ratings, Scoring
https://support.teamhively.com/customer-ratings/is-the-1-point-treated-differently-from-the-1-point/
No, the +1 point is simply added to your score. We simply add the +1 to help explain that it’s ‘in addition to’ the point you received for the Happy rating. So, you get 1 point for the Happy rating and +1 point for the WOW – for a total of 2 points.
Article published on Hively - https://support.teamhively.com