Can WOW’s be given anonymously?

Date: April 25th, 2012 | Category: Customer Ratings, Scoring

One specific feature of the WOW is that customers must provide their name, email and a comment (details of the wow) in order to submit a WOW. All fields are required. This way the entire reason for the WOW is clearly recorded for everyone to see. WOWs provide great opportunities for bragging rights and internal training.


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