Can I change my subscription plan?

Date: March 25th, 2011 | Category: Account Info, Billing/Payments, Subscription Plans

You can change your subscription plan at any time should the needs and size of your team change.

Hively subscription pricing plans are simple. You have two options – Free or Premium. The free version is for small teams of up to 3 people and provides a limited feature set. The premium version allows for unlimited users and our full feature set. The premium version is $15/mo + $2/mo/user.

For example, if you have 10 users the monthly price for Hively is $35/mo.

We also have annual pricing options and offer a 10%+ discount for these plans. For annual plans the price is $13/mo + $1.80/mo/user. For example, if you have 10 users and choose to pay annually, the monthly price for Hively would equate to $31/mo (paid annually at $372).

Paid subscriptions include the following features:

  • Team branding and wording on the customer rating and customer thanks pages
  • Complete customer happiness & team performance data
  • Send direct rating requests to multiple recipients
  • Custom Call-to-Action ‘Thanks’ buttons
  • Ability to send user recognition with Buzz
  • Priority email support


To sign up for or change your plan:

  1. Select Subscriptions from the main menu in the top-right hand corner
  2. Choose the plan that works best for you
  3. Follow the steps through the payment process

Your new plan starts immediately!

Please note: Annual payments are paid for at time of purchase and are non-refundable.


Article published on Hively -

Print this article!