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January 11th, 2012

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Yes. As an Account Administrator or Team Leader you can see all of your team member customer ratings aggregated on the ‘All Ratings’ page. You can filter the ratings by Happy, Satisfied and Unhappy and indicate if you only want to view ratings with WOW’s and/or comments. As a team member, you can also filter your ratings on your ‘My Ratings’ page by Happy, Satisfied and Unhappy and indicate if you only want to view ratings with WOW’s and/or with comments.

Just click the Filter button to on the All Ratings page or My Ratings page to display the available filters.

Account Administrators and Team Leaders:

Team Members: