Hively

Buzzes are completely separate from customer satisfaction scores. Buzzes appear only as badges and counts per Buzz. They do not give points or factor into your customer happiness scores at all. Buzzes are a simple way for team members to give each other feedback. Think of it like a ‘thanks’ or a ‘pat on the [...]

Buzzes are completely separate from customer satisfaction scores. Buzzes appear only as badges and counts per Buzz. They do not give points or factor into your customer happiness scores at all. Buzzes are a simple way for team members to give each other feedback. Think of it like a ‘thanks’ or a ‘pat on the [...]

Buzzes are a simple way for team members to give each other feedback. Think of it like a ‘thanks’ or a ‘pat on the back.’ Team members can give each other a Buzz or receive them from team leaders. Just like with Hively customer feedback, if you receive a Buzz you will be instantly notified and [...]

Team leaders have the ability to send an unlimited amount of Buzz. Use these as you see fit to reward and motivate your team members. Team members can also send each other Buzz as a way of offering encouragement or saying thanks. However, team members are limited to sending one Buzz per week. This helps [...]