Hively

It’s easy to insert Hively rating snippets into Salesforce. This way, you can measure customer satisfaction for each of your team members through your Salesforce email templates. Here’s how to do it. A few things you’ll need: An account created in Hively with your users added A Salesforce.com account Emails set up in Salesforce.com Hively Instructions [...]

It’s easy to insert Hively rating snippets into Help Scout. Now you can measure customer satisfaction for each of your team members through your Help Scout email templates. Here’s how to do it. A few things you’ll need: An account created in Hively with your users added A Help Scout account Step One As an Account [...]

It’s easy to insert Hively rating snippets into Zendesk. This way, you can measure customer satisfaction for each of your team members through you Zendesk email templates. Here’s how to do it. A few things you’ll need: An account created in Hively with your users added A Zendesk.com account Hively Instructions As an Account Administrator, [...]