Hively

Support & Knowledge Base for Hively

Archive for the Data and Trending Category

Hively » Data and Trending

What do the Benchmark CSAT and Industry CSAT chart lines mean?

July 26, 2017
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Does Hively provide any reporting data?

June 13, 2012
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Can I filter ratings by rating type (Happy, Satisfied and Unhappy)?

January 11, 2012
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Why can’t I filter the All Ratings page for Last 30 days and All Time?

January 11, 2012
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Can I see customer happiness and rating trends for my customers?

January 11, 2012
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Can I see performance trends for my team members?

January 11, 2012
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Can I export or download the customer feedback data from Hively?

November 16, 2011
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