Support & Knowledge Base for Hively
Hively » Account Info
Simple enough. First, you must be the logged in as an Account Administrator to do this. Account Administrators are the only ones with payment access. Select Subscription from the main menu in the top right-hand corner. From there, click on the Edit Card button and enter your card details.
To update or change your credit card information do the following: Logged in as as Account Administrator, select Subscription from the main menu Click the ‘Edit Card’ button Fill out your new credit card info Your subscription plan will now be charged on this new card, the next time your subscription is due.
Forgot your password? No problem. Resetting it is easy. Go to the Hively login page: https://secure.teamhively.com/login On this page you will see a link that says ‘Forgot Password?’ Click this link and enter your email on the next screen (the same email you use with your Hively account). Now check your email inbox. You will an [...]
Changing your name in Hively is easy. Just follow these steps: Select Settings from the main menu in the top right-hand corner. Here, you can change your name, email address, password. Change your name and click the Update Name button.
Changing your password in Hively is easy. Just follow these steps: Select Settings from the main menu in the top right-hand corner. Change your password and click Update password.
Yes! You can change your subscription plan at any time should the needs and size of your team change. No hassels! Hively subscription pricing plans are simple. You have two options – Free or Premium. The free version is for small teams of up to 3 people and provides a limited feature set. The premium [...]
If you want to cancel your Hively account, you can do so as follows: Only Account Administrators can cancel or delete accounts. Select Profile from the main menu in the top right-hand corner The last section on this page is titled ‘Cancel Team Account’. Type in your password here and click the Cancel Account button. [...]
Easy. Go here: https://secure.teamhively.com/signup Fill out the required fields You will receive an confirmation email Click on the link in this email confirming your receipt Sign in with your login credentials (username and password) If you have any questions or need a hand getting set up, just send us a mail at firstname.lastname@example.org.